Twitter fixes link failure due to "internal change" that affected thousands of users

49 - 07-Mar-2023
Description

Thousands of Twitter users reported problems accessing links on the social media platform and other websites on Monday, before the Elon Musk-owned company announced it had fixed the latest in a series of bugs. Musk tweeted that a small change to Twitter's data access tool caused the problem. "The code stack is extremely fragile for no good reason. It will eventually require a complete rewrite," he said. Downdetector, which tracks outages, reported more than 8,000 incidents of people reporting problems. The website collects status reports from various sources, including user-submitted bugs on its platform.

The Twitter support account tweeted later on Monday that the issue has been resolved and "things should be working as normal."

Internet watchdog NetBlocks said the issue also affected image and video content, in Twitter's sixth major outage of 2023, up from three in the same period last year.

Concerns about Twitter's stability have persisted since Musk took office in October and laid off thousands of employees.

Also Read: Twitter Will Increase Tweet Character Limit To 10,000

"The error messages provided by the Link Sharing Platform and Twitter's internal API indicate problems with the platform's microservices, which have a ripple effect on other aspects of the service," NetBlocks director Alp Toker said.

"This suggests that Twitter did not effectively test its updates before releasing them to the public," Toker told Reuters.

The layoffs and departures from Twitter have included numerous engineers tasked with tackling software bugs and other service issues, sources previously told Reuters.

Musk has also rushed to cut the company's costs, ordering employees in November to find up to $1 billion in infrastructure cost cuts.

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