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Leaders vow 'culture change' will improve treatment of families after tragedies
Police chiefs have apologized for years of 'deviation and denial' over the Hillsborough disaster and vowed to bring about cultural change to prevent a repeat of the failures. Nearly 34 years after the crash that killed 97 soccer fans, they have outlined plans to formalize a "duty of candor" on officials and stop "false narratives" that seek to minimize liability.
